Canada Post Strike

This information only applies to orders being shipped to Canadian addresses. Orders to the United States are not affected.

On November 15, the Canadian Union of Postal Workers (CUPW) started a national strike. This means that Canada Post’s operations are currently shut down. On December 13 the government asked the Canadian Industrial Relations Board to potentially order striking CUPW members back to work. We are waiting to see what happens. But even if employees return to work, we expect it may take several weeks for mail delivery to return to normal.

The impact on the arrival of our mysteries will depend on which delivery method you choose:

ALL IN ONE BOX
(Installments packed together and shipped in one package)
We are continuing to ship "All in One Box" orders using other carriers. It's possible that there may be some delays due to increased package volume, but we don't anticipate any disruption to the delivery of these orders. However, only Canada Post can deliver to a PO Box. If you can provide an alternate street address we will be able to deliver with another carrier.

SEND WEEKLY
(Installments mailed weekly)
There is no cost effective way to deliver letter mail other than through the postal system. So we have temporarily suspended mailing letters in Canada. While we know this is disappointing, if you are in the middle of receiving a mystery, the simplest thing is to wait. We are hopeful that the interruption to mail service will be over soon and we will be able to resume mailing letters as soon as possible. If you have already placed an order and we are unable to mail the first letter on the date you chose due to the strike, we will start sending your mystery as soon as mail service resumes.

If you are about to order a mystery, although you will be able to pick any start date, we will delay mailing your first letter until the strike is over. Once mail service resumes we anticipate there may be significant delays to mail delivery. If you are concerned about delays or interruptions, please order our "All in One Box" delivery option.

We thank you for your patience and your understanding. A huge thank you to everyone who has written with helpful suggestions and messages of support. 

If you have any questions please email us.