Our mysteries make a perfect last minute gift! At this point orders will likely arrive after Christmas, so download the special gift note that you can print out and wrap up (or even email) letting a child know that they’re about to receive a Mail Order Mystery. It's the gift that last for weeks and gives them something to look forward to once the excitement of Christmas Day is over.
There are two ways to have your mystery experience delivered. You can have it packed up all together and shipped in one box, or you can have the mystery sent as separate installments mailed once a week for six weeks.
ALL IN ONE BOX
All six installments will be packed together in a single shipment that is fully tracked. Every mystery we send out is personalized, so it does take some time from when you place your order to when it ships. These are the dates we recommend that you order by if you would like to have your mystery delivered before December 24.
Please remember that these are only guidelines, based on the recommendations from the companies that deliver our packages. As is often the case during the holiday season, we expect there may be some delivery delays. Because of this we are unable to guarantee the date any mystery will arrive. Some mysteries may be delivered more quickly, but due to shipping delays beyond our control, it is possible that some packages may be delivered after December 24, especially outside of major cities.
Canadian "All in One Box Orders" are not impacted by the Canada Post labour dispute as we ship using other carriers. However we require a street address, only Canada Post can deliver to Canadian PO Boxes.
| USA |
|
| Standard |
December 14 |
| Express |
December 18 |
CANADA - Ontario |
|
| Standard |
December 16 |
| Express |
December 18 |
CANADA - Outside Ontario |
|
| Standard |
December 14 |
| Express |
December 18 |
SEND WEEKLY
We will mail your letters once a week for six weeks. We send mail every Tuesday. You can pick which Tuesday we send the first letter when you place your order. Please remember that this is the date we mail the letter, not the date that it will be delivered. We have no control over the speed at which letters travel through the postal system. And mail tends to travel much more slowly the closer we get to the holidays. There is no tracking information for letter mail, so we are not able to tell you where a letter is or when it will arrive.
If you order “Send Weekly” as a holiday gift we suggest you download the printable gift note to wrap up, and plan for the mystery to begin arriving shortly after Christmas or the beginning of the new year.
The following is not a guarantee, but our best estimate around when a first letter will be delivered, based on which date is chosen for the first letter to be mailed.
| December 9 |
Will likely arrive before Christmas
(Last day to order: Dec 4)
|
| December 16 |
Will likely arrive just before or just after Christmas
(Last day to order: Dec 11)
|
| December 23 |
Will likely arrive early in the new year
(Last day to order: Dec 18) |
| December 30 |
Will arrive early in the new year
(Last day to order: Dec 25)
|
If you live in Canada, Canada Post and the union representing postal workers have reached an agreement in principle and strike action has been suspended, although the union says it retains the right to strike until the deal has been approved by members. We are continuing to mail letters, but if the strike resumes we will have to suspend mailing as there is no cost effective way to deliver letter mail other than through the postal system. If you are concerned about delays or interruptions, please order our "All in One Box" delivery option.
A FEW MORE THINGS
IF YOU ARE ORDERING FOR MORE THAN ONE KID: Mail Order Mysteries are personalized and we can include the names of multiple children in the same household. When you place your order please make sure to enter the names of each child.
IF YOU ARE ORDERING MORE THAN ONE MYSTERY: Please place your orders separately. We require a lot of information to properly package each order and we are not able to collect all of the information we need for more than one mystery in the same order. Please note that shipping is charged per item, so you will be charged the same amount of shipping whether you place separate orders or one order with more than one mystery.
PLEASE INCLUDE FIRST AND LAST NAMES: Please enter kids’ first AND last names. This is especially important for the Treasure Hunt mystery, as kids find out they have a pirate relative with the same last name as them. Only include middle names if they are regularly used as part of kids’ names.
CHECK THE INFO: Please take a moment to make sure that all of the information in your order is correct, including shipping information and the spelling of kids’ names. We cannot make changes to an order once it is printed and packed.
Need help choosing a mystery? We've got a handy guide.
If you have any other questions please let us know. We hope we can help you add the joy and subtract the stress this holiday season!
